Privacy Policy

This policy (together with our Terms and Conditions and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. Once you use this website, www.canesmith.com (the “Website”) or the services available through it, you will be deemed to have read and consented to the uses of your personal data set out in this Privacy Policy.

1. WHAT INFORMATION DO WE COLLECT?

1.1 For our policy towards the protection of your personal and financial information provided if you place an order with us, please see the Terms and Conditions.

1.2 We also use cookies and other technologies to recognise you and uniquely identify your browser. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. We also automatically receive such information as IP address, your type of browser and ISP. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

1.3  We may collect and process the following data about you:

a) Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you report a problem with our site.

b) If you contact us, we may keep a record of that correspondence.

c) Canesmith & Co may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

d) Details of transactions you carry out through our site and of the fulfilment of your orders.

e) Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

2. INTERNET SECURITY

2.1 Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

3. DISCLOSURE OF YOUR INFORMATION

3.1 We may disclose your personal information to any member of our group, (as defined in section 1159 of the UK Companies Act 2006).

3.2   We would only disclose your personal information to third parties:

a) In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets. The prospective seller or buyer will sign confidentiality agreements to ensure the security of that data.

b) If Canesmith & Co or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

c) If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions and other agreements; or to protect the rights, property, or safety of Canesmith & Co, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

4. WHY DO WE COLLECT IT?

4.1 This information allows us to customise your experience to store your preferences and record session information. The information we collect is used to improve the content of our Website and to help improve your experience.

4.2 From time to time, we may use personal information for new, unanticipated uses not previously disclosed in our Privacy Policy.  In such event, we will post the policy changes to our Website to notify you of these changes and we will use for these new purposes only data collected from the time of the Policy change forward.  If you are concerned about how your information is used, you should check back at our Website periodically.

4.3 We reserve the right to revise or update this policy at any time.

This policy became effective 1 June 2015.

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